Troubleshooting your GuardTrax Classic or Android device.
Depending on the browser or version used (I.E), some features of the GuardTrax portal may not work. It is recommended to use Chrome or Firefox as the defa...
Wed, 9 Jul, 2014 at 4:26 PM
You need to add your email address to the Geofence alert in the dashboard.
Wed, 12 Nov, 2014 at 10:55 AM
Wed, 12 Nov, 2014 at 10:29 AM
To retrieve your lost or forgotten password, please navigate to myguardtrax.com and click the "Forgot Password" link. (shown below) You will nee...
Mon, 15 Dec, 2014 at 10:18 AM
Please make sure the APN settings on the device are set to epc.tmobile.com Note: There is an issue with the newer APN setting of fast.t-mobile.com
Fri, 3 Mar, 2017 at 8:56 AM
Issue Description Possible Causes Suggested Fix The app crashes Too many open apps Close unnecessary applic...
Thu, 16 Apr, 2015 at 2:23 PM